Phone numbers change

Today Aberdeenshire Council changed the way that residents can get in touch by phone.

The council has simplified its list of numbers and also moved from 0845 to 0345 prefixed numbers. The main benefit of 0345 is that they can be included as part of a mobile package, meaning customers will no longer be charged at a premium rate when calling from a mobile.

For those calling the council from a landline, calls will continue to be charged at local rates.

The updated numbers are below (previous 0845 numbers remaining active for emergency calls).

Emergency telephone numbers available 5pm to 9am weekdays and all weekend:

Housing Repairs 03456 08 12 03 
Environmental Health 03456 08 12 07 
Homelessness 03456 08 12 06 
Social Work 03456 08 12 06

Office hours phone numbers

Benefits 03456 08 12 00 
Council Tax, Business Rates & Payments Due 
03456 08 12 01 
Education & Leisure Facilities 03456 08 12 02
Housing 03456 08 12 03
Planning & Building Standards 03456 08 12 04
Roads, Parks & Open Spaces 03456 08 12 05
Social Care 03456 08 12 06
Waste & Environmental Health 03456 08 12 07
General Enquiries 03456 08 12 08

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